Shop in your pajamas (if you wanna)
Shop online, pick up curbside
First time shopping curbside? Start shopping, then set up an account as a BriarPatch Owner or simply checkout as a guest. Show up at your selected time in the designated parking spots and give us a call at 530-460-1111 in Grass Valley or call or text 530-88-ORDER (886-7337) at our Auburn store.
Be sure to select your store before you start shopping.
How it works:
We accept credit cards and EBT as payment (EBT payment can only be processed at time of pick up).
There is a $40 minimum for all Curbside orders.
Select your store and start shopping. When you go to check out for the first time you can choose to set up an account as a BriarPatch Owner or you can just check out as a Guest.
As an owner, you’ll want to set up an account so your Curbside purchases count toward your total annual purchases. Use the same email and phone number that is associated with your owner account.
There is a 25c charge per paper grocery bag. We double-layer the bags to hold up in our refrigerators and freezers. If you would like us to use boxes instead of paper bags, just comment on your order GO GREEN!
Important things to note:
Select the location for pick up first.
If you must modify your order after you’ve placed it, you must also reselect a new time slot for pick up.
Please note that owners need to log in as an owner in order to be credited for their purchases toward potential patronage dividends.
Curbside Pick-up requires a $40 minimum order. The $4.95 processing fee is waived for all orders over $100.
Helpful Info For BriarPatch Owners
If you do not have a phone or email associated with your account or forgot what phone or email you have associated with your account, please contact our Owner Relationship Coordinator at 530-272-2667 x 134, 8AM – 4PM weekdays, and we will be happy to help you out!
More Info About Curbside
About Ordering Online
Log in as an Owner-Shopper if you are a BriarPatch Owner (If you’re not an Owner, just start shopping as a Guest). Be sure to select your location (Auburn or Grass Valley).
2. Select the items you want to buy. Only 150 items will be allowed per order. If you fill your cart with more than 150 items, you will be asked to delete some at checkout. Orders must meet a minimum of $40. Orders $40 – $100 will incur a $4.95 curbside service fee. The $4.95 fee will be waived for orders over $100.
3. Go to check out.
4. Schedule a pickup time from the available options.
5. Pay when you arrive to pick up your order or select the online payment method at checkout.
Pro tip: We charge 25c per paper grocery bag. Be green and save some cash too: have your order put in boxes rather than paper bags! Just type “Go Green” at checkout and we’ll take care of the rest.
Pick Up Times
Pick up times are available between Monday through Friday between 9AM – 7PM and Saturday between 10AM – 5PM. Available times will be shown during checkout. Choose which available time is most convenient for you and please arrive promptly during your scheduled 1 hour pick up window. Any orders not picked up within the scheduled time frame will be returned to the store.
- Select Pickup at Store.
- Choose Date and Time for pickup.
- Click Pay Online, Pay at Pickup, or EBT- payment with EBT can only be processed at time of pick up.
- Review and Confirm Order.
- Once you have submitted your order, you will receive a confirmation email. The time of pickup will be in small print on the email.
Picking Up Your Order
We will notify you by your preferred contact method when your order is ready. We have set aside three parking spaces in front of the store for curbside pickup. Look for the signs out front for curbside parking. We’ll be watching for you, please give us a call on your cell when you arrive at 460-1111.
For folks who do not have a cell phone, please call the store and give us a description of your vehicle and when you will be arriving.
Paying at time of pickup
If you choose to pay at pickup, when you arrive at the curb, we will take your payment and process it inside. Please have your credit or debit card ready. Sorry, no checks or cash payment available at this time. You do not need to bring a printout of your receipt. Payment with EBT can only be processed at time of pick up.
Owner Appreciation, Senior and Volunteer Discounts will be applied at the time we process your payment. You can also let us know if you would like your Volunteer or Owner Appreciation/Voucher Discount applied in the notes section of your order.
Modifying Orders – You’ll need to select a new pick up time
You will receive an order code that is formatted as a link in your “order received” email. Look for the light blue link by Order Number, and simply click on it to modify or add to your order, and resubmit your order. Be aware that modifying your cart after checkout releases your reservation, so you will need to go through the checkout process again after making any changes which may require selecting a different time slot for pickup, depending on availability.
Need to Cancel?
No problem. If you’ve completed checkout, just call the store at least two hours prior to your scheduled pickup time and we can cancel your order. Or, you can cancel your own order, by clicking on your order code formatted as a link found in your “order received” email. Order cancellations must occur at least two hours before pickup.
Substitutions & Out of Stock Items
Sometimes we don’t have the item that you have ordered available at the time that we pick your order. Before you check out, you may check the box under the item name “Allow Substitutions” and we’ll do our best to find a product that fits the bill. You may also write a note in the Notes section in checkout.
We’re sorry, we can’t guarantee the availability of products at the time we shop for you. Please indicate whether or not you’d like us to substitute a similar item for you at checkout. Otherwise, please understand when some things you ordered are not available at the time of pickup.